We know that taking care of your furniture is not easy. Here are some tips to help you get the most out of your furniture purchase.
Vacuum with soft brush attachment to remove dirt and dust that can
cut threads or wear fibers. Spills should be repeatedly blotted with a
clean, dry cloth or paper towel. If a stain should occur, test for
colour fastness by wiping a small hidden area with a mild soap solution
before attempting to remove the stain.
All seat cushions should be turned and rotated (if reversible) after every vacuuming (at least every few weeks). This will stop your cushions from twisting and provide even wear. If twisting does occur, simply open at the zipper and pull the fabric around with your hand. Zippers are there for ease of assembly by the manufacturer. Do not attempt to remove cover or try to machine wash.
Occasionally a seat cushion may appear to be a different shade than the rest of the piece. Simply turn the cushion over and the nap (fabric fibers) will be laying the other direction.
Leather products can be wiped with a soft cloth which is dry or mildly damp with water and left to dry on it's own.
Note: Do not use a vacuum cleaner or duster that could damage the leather. The manufacturer will not be responsible for damages that are the result of incorrect cleaning or abusive treatment.
Genuine leather is warm and inviting and one of the few materials that
actually get better with age. Continued use only makes is more
comfortable. But we have something to tell you about this most
beautiful and durable of materials.
Nature loves to be creative, and as a result, no two pieces of leather are identical. Even the same hide has differences due to higher or lower density of the material's fibrous structure. As well, there will be distinctive marks from barbed wire nicks, branding, scratches, and even insect bites. These give each piece of leather a personality all it's own.
Only true leather can boast these marks and they are not considered cause for a warranty claim.
Modern technology has improved much in the way furniture is
produced; modern glues are less susceptible to drying up, modern
finishes have greater resistance to marking and expensive carved
moldings can be produced for a fraction of the price.
The one thing modern technology hasn't improved is wood. But then again, what's to improve? For hundreds of years, the pure beauty of wood furniture has made for treasured family heirlooms.
Although wood has its beauty, it is far from perfect. It's the nature of wood to have knots, mineral deposits, wormholes, and unusual grain patterns. Each piece is an individual as a fingerprint and will take the stain slightly different, even two boards from the same tree. This is inherent to wood and is not a defect unless it interferes with the product giving satisfactory service.
It should also be remembered that manufacturers striving to obtain a particular "look" incorporate woods imperfections and other slight irregularities into the finished product. This is especially true of casual styles like country and colonial. If such production "flaws" are objectionable, then perhaps you should be looking at a more formal set.
You may notice a gap in the center of leaf tables or at the ends where half-tops and filler leaves meet. Solid wood will expand and contract due to humidity conditions in the home. The extent of the gapping will vary as humidity conditions change. Expansion and contraction causes these gaps and is a natural characteristic of solid wood.